Returns Policy

At SUNEASE LIMITED (blossomrift.com), we want you to love your vacation-ready styles just as much as you love your travels—so we’ve made our returns policy simple, fair, and stress-free. Whether you’re swapping a printed sundress for a better fit or returning a casual miniskirt that didn’t match your vacation plans, we’re here to make the process smooth and joyful.

1. Return Eligibility & Timeframe

  • You can initiate a return or exchange within 30 days of delivery—plenty of time to try on your new pieces before your next adventure.
  • To qualify: Products must be unused, unworn, and in their original condition (with tags attached and original packaging intact). This ensures your vacation dresses, printed styles, and casual outfits can be enjoyed by another traveler.
  • Final sale items (marked “Final Sale” on the product page) are non-returnable and non-exchangeable.

2. What’s Covered (and What’s Not)

✅ Eligible for return/exchange:

  • Items that don’t fit (we recommend checking our sizing chart before ordering, but we get it—sizing can vary!).
  • Styles that don’t match your vacation vibe (e.g., a floral maxi that didn’t pair with your beach plans).
  • Minor discrepancies in color (note: screen settings may affect how colors appear—we do our best to showcase prints accurately!).

❌ Not eligible for return/exchange:

  • Items that have been worn, washed, or altered (e.g., hemmed skirts, removed tags).
  • Defects caused by improper care (please follow our care instructions—e.g., hand wash only for delicate fabrics!).

3. Easy Return Process

  1. Submit a return request: Email our support team at [email protected] with your order number, product name, and reason for return (e.g., “wrong size for my tropical trip”).
  2. Get approval & address: We’ll reply within 2 business days with a return authorization and our designated return address.
  3. Ship it back: Pack the item securely and send it via a trackable shipping method (keep the tracking number for reference). Return shipping fees are your responsibility, unless the item is defective or we sent the wrong product.
  4. Receive your refund/exchange: Once we receive and inspect your return (3-5 business days after delivery to our warehouse), we’ll process your refund or send your exchanged item.

4. Refund Details

  • Refunds will be issued to your original payment method within 7-10 business days of inspection.
  • The refund amount includes the product price (excluding original shipping fees, unless the return is due to our error).
  • Exchanges: We’ll ship your new size/style for free (standard shipping) once we confirm your returned item is eligible.

5. Defective or Wrong Items

If you receive a defective product (e.g., a torn hem on a vacation dress) or the wrong item entirely, contact us immediately. We’ll cover all return shipping costs, send you a replacement, or issue a full refund—whichever works best for your travel plans.

Need Help?

For questions about returns, exchanges, or sizing, reach out anytime—we’re here to ensure your shopping experience is as delightful as your adventures: